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Normal UI

Page Flows

Open Password reset on its own page (960px wide as designed)

Preview width
Showing at 960px wide.

Password reset

The two halves of a password reset: asking for the link, and choosing the new password from it.

Consumer provides: the send and save handlers, and the link lifetime.

  • The confirmation never says whether the email has an account (“if an account uses …”), which protects customers’ privacy.
  • Say how long the link works and offer to send it again.
  • On the new-password screen, repeat which account it is for and include a hidden autocomplete="username" field so password managers save the new password against the right account.
  • Offer to sign out other devices, ticked by default.
  • After saving, sign the person in and show a Toast, rather than sending them back to the sign-in form.